Hi Zeffler Photo fans, Burgess the scheduling mistress here. I would like to cover a very important aspect of your photo shoot – being on time!
When you schedule a shoot with us, there are very specific times that we schedule. The reason is that Zane shoots mostly in natural light. Here in Phoenix, it’s always a fight with the blazing sun, and shooting in the early morning or late evening will help you and your family look your best. We know that requiring you to be on location, looking good, at 7:30 a.m. is asking a lot. We also know that you want amazing pictures – that’s why you came to Zane in the first place.
So here’s what you can do to respect and value everyone’s time:
- If you know that 7:30 am is way too early for your family to be ready and happy, please schedule an evening slot.
- Whatever time you choose, please be there 5 minutes early and ready to go, just like you would with any other appointment.
- If you are going to be late, text Zane and let him know.
We want everyone to be happy and ready to go, otherwise instead of being a fun experience, it’s a miserable one. You know what happens when you’re late – you’re stressed, and that makes the kids stressed. Zane also starts getting stressed about location and lighting issues. It’s very hard to get nice, relaxed pictures when everyone is on edge. Also, if you’re late, it eats into your shooting time — it always takes a little time to get everyone comfortable in front of the camera, so that means less opportunity for nice, natural pictures.
We know that things happen and we’ll try our best to work with you. If you are going to be more than 15 minutes late, please text Zane and let him know. If you are more than 20 minutes late, you will be required to pay a $25 late fee. If you are more than 30 minutes late, you will be required to reschedule with a new deposit.
Thank you for coming to us for your photo needs! We feel honored to be a part of your lives and memories – and it’s just as fun for us as it is for you!